Results of our first MSP Channel Survey

December 5, 2022 | Brigantia
Will Shaw

Written by
Will Shaw

Before the turn of the new year, we thought it would be a good idea to get a sense of what our partner community has been through this year, as well as some predictions for what's to come...

Why did we conduct the survey?

With a rapidly expanding customer base, we get to see market drivers before many because we receive so many different requests for solutions from partners.

As a result, we thought it would be beneficial for partners to see feedback from their peers in a survey format, which would confirm their own views while potentially revealing some new perspectives on what end users and MSPs consider to be most important.

About the survey

We asked our 1,300 MSP partners to respond to nine questions centred on three broad topics: end users, MSPs, and Brigantia. We received over 100 responses. 

On 1st December 2022, Sales Director Angus Shaw and Product Marketing Director Robert Hall revealed the full survey results in a live webinar. You can watch the webinar on demand here.

End Users:

What do you believe is your customers' biggest cybersecurity challenge right now?​


What is the most common cybersecurity concern you hear from your customers?​


Which security solution do you believe is currently the must have for your customers?​

Which-security-solution-do-you-believe-is-currently-the-must-have-for your-customers


If you had to pick one, which cybersecurity service do you believe will grow the most over the coming 12 months?​


If you could improve one area of your business, what would it be?​


Are you seeing a higher demand for Cyber Essentials certification among your customers since the beginning of the year?​

Are-you-seeing a-higher-demand-for-Cyber-Essentials-certification-among-your-customers-since-the-beginning-of-the-year

Which aspect of cybersecurity do you find the most challenging to manage on behalf of your customers?​



How likely is it that you would refer Brigantia to another MSP or reseller?​


If you needed a new security solution, 
would you go to Brigantia first?


We hope you found the information provided useful. If you have any questions about the survey results, please do not hesitate to contact us. You can contact us using the links below, or you can contact your account manager directly.

Contact us

Watch webinar

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