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A cutting-edge DSAR as a Service solution, powered by experts

Support clients with DSARs through Contextul, the UK’s trusted outsourced solution.

Why we partner with Contextul

Contextul are a leading Data Subject Access Request (DSAR) outsourced service. Their team of specialists are highly experienced in supporting MSPs to help clients through the complex DSAR process, enabling clients to reduce the cost and burden of managing them in-house.

Contextul are a strategic addition to our portfolio, allowing you to offer a professional service for a crucial area of compliance that many businesses have to regularly deal with. Here’s how it works:

  • Clients bring DSAR requests to their MSP
  • MSPs provide a scoping document to clients to discover what information is required for the DSAR
  • Clients complete the scoping document then MSPs gather the data across all areas required, such as SharePoint, Teams, email and file sharing.
  • The data is compiled and shared with Contextul
  • Contextul configure their software based on the scoping document
  • Contextul finds the relevant content for the DSAR, applying redactions where necessary and if relevant, applying lawful exemptions
  • DSAR data is passed back to the MSP
  • MSPs provide the data to their client, who can then formally disclose the information to the requester.
  • All details of the DSAR process are logged and documented, providing a full audit trail for future reference.

The challenges Contextul addresses

DSARs are becoming increasingly common and complex. Organisations are under pressure from regulators to deliver fast, thorough and compliant responses but most internal teams are not prepared or equipped to handle the demands.

A single DSAR can take weeks to complete, taking entire teams away from their daily responsibilities and severely disrupting operations.

The DSAR process is resource intensive and requires careful data collection, review, redaction and application of legal exemptions, all while maintaining accuracy and compliance. Without the right tools or expertise, DSARs can be an overwhelming task. Contextul allows you to step in and streamline the entire process for your clients, providing a practical, outsourced solution that reduces risk, saves time and resources.

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Why choose Contextul?

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End-to-end DSAR management
Contextul allows MSPs to support clients with the entire DSAR process 

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Specialists in data privacy
Contextul will apply legal exemptions and redactions where necessary, ensuring best practices and that data security

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Advanced redaction and legal exemption
Sensitive or irrelevant data is carefully redacted using proprietary software, safeguarding third-party privacy 

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Documentation and audit trail
Every step is fully documented, clients gain peace of mind and a clear audit trail for any future follow ups

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Rapid response times
DSARs can be completed in as little as 48 hours

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Cost-effective
Reduce DSAR processing costs by up to 94% with a scalable model that meets your client needs

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Partner-ready offering
Delivered as a service, you can easily resell and expand your compliance offering and deliver genuine value to clients

Contextul Datasheets

How can we help?

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