Brigantia Partners Limited (“Brigantia”) of Unit 7, College Business Park, Kearsley Road, Ripon, North Yorkshire
HG4 2RN, is committed to protecting and respecting your privacy. For the purpose of applicable data protection
legislation, the data controller of your personal information is Brigantia with whom you have contracted with and /
or to whom you have granted consent.
2.1 Brigantia has developed this privacy statement because you should feel confident about the privacy and
security of your personal information. Brigantia takes all reasonable care to prevent any unauthorised access to
your personal information.
2.2 When “personal information” is referred to in this privacy statement, it means information that relates to you
in circumstances where you can be directly or indirectly identified. Brigantia may hold and use personal
information about you in your capacity as a consumer, a business customer or as an individual when you visit its
websites.
2.3 This privacy statement only applies to how Brigantia deals with your personal information. It does not apply to
your use of services, products or websites made available to you by third parties, even if you access them via
Brigantia. Please review the applicable privacy policies of such third parties to understand how they use your
personal information.
3.1 Brigantia may collect and process the following personal information about you:
a. Personal information that you provide by filling in forms that Brigantia provides on various websites. This
includes personal information provided at the time of subscribing to Brigantia’s services, posting material or
requesting further services. Brigantia may also ask you for personal information when you report a problem with a
Brigantia website.
b. This information is used to provide the services to you that you have requested, and which it has been agreed
to provide to you.
The lawful grounds for processing your personal information for this purpose is that the processing is necessary
to deliver Brigantia’s services to you, it is necessary for the performance of a contract.
c. Brigantia also collects personal information about your use of its services (such as the amount of time you
spend on a Brigantia website), which is used to manage the network, and for billing purposes.
The lawful grounds for processing your personal information for these purposes is that the processing is in
Brigantia’s lawful and legitimate business interests.
d. You may be asked from time to time about what use you make of the services that Brigantia provides, what
other services you would like to be provided in the future, and other personal information, such as lifestyle data.
The lawful grounds for processing your personal information for these purposes is that the processing is in
Brigantia’s lawful and legitimate business interests.
e. Brigantia collects personal information about your use of the Brigantia websites and services for the purpose of
improving the sites and to the services.
The lawful grounds for processing your personal information for these purposes is that the processing is in
Brigantia’s lawful and legitimate business interests.
f. Brigantia may also monitor and record communications with you, including e-mails and phone conversations
which may then be used for training purposes, quality assurance, to record details about the products and
services that you order, and in order to meet the legal and regulatory obligations generally.
The lawful grounds for processing your personal information for training purposes and quality assurance
purposes is that it is in Brigantia’s lawful and legitimate business interests to do so.
The lawful grounds for processing your personal information, when your details are recorded about the products
and services that you order, is that the processing is in Brigantia’s lawful and legitimate business interests.
g. Brigantia receives information about you from other telecommunications operators where you are also
Brigantia’s customer.
The lawful grounds for processing your personal information for these purposes is that the processing is in
Brigantia’s lawful and legitimate business interests.
4.1 Marketing and Advertising
Brigantia may need your personal data to send you marketing materials which you may be interested in.
The lawful grounds for processing your personal information for these purposes is that the processing is in
Brigantia’s lawful and legitimate business interests.
Where appropriate, Brigantia strives to obtain your consent if it is intended to use your personal information for
certain other marketing purposes.
(i) Where you have consented to Brigantia doing so, Brigantia may use personal information that you provide
directly, which is collected about your use of the site and via services for marketing purposes, either alone or in
combination with personal information that is received about you from third party companies and organisations.
Where personal information about you is received from such third parties which Brigantia uses for marketing
purposes, this is on the basis that such third parties have obtained your consent to such disclosure to, and for
use by Brigantia.
(ii) Where you have consented to Brigantia doing so, Brigantia may also share your personal information about
your use of its site and services with advertisers and other companies which offer their goods or services on
Brigantia websites.
4.2 Credit checking and account management
a. When you order goods and services from Brigantia, enquiries may be made about you for credit reference
purposes. These enquiries include searching your records held by a Credit Reference Agency (CRA) and
checking any details held on you by Fraud Prevention Agencies (FPAs). When CRAs receive a search from
Brigantia, they will place a footprint on your credit file that may be seen by other organisations. At all times where
your personal information is disclosed to Brigantia, it will be protected in accordance with this privacy statement.
This is done to help protect you from identity theft and fraud, and to prevent and detect crime and money
laundering.
The lawful grounds for processing your personal information for these purposes is that the processing is in
Brigantia’s lawful and legitimate business interests.
b. Personal information on applications sent to CRAs and will be recorded by them. Brigantia may also give them
details of your accounts and billing information, including how you manage it / them to the CRAs. Brigantia may
tell them about payments you make, your account balances, and payment defaults. Brigantia may also give them
historical information about your payment history. If you do not pay your bills on time, CR’s will record this
information and it may be supplied to other organisations by CRAs and FPAs to perform similar checks and to
trace your whereabouts and recover debts that you owe.
The lawful grounds for processing your personal information for these purposes is that the processing is in
Brigantia’s lawful and legitimate business interests.
5.1 Brigantia sometimes uses other companies to provide the services that Brigantia has agreed to supply to you.
To enable them to do this, your personal information may be required to be shared with them. When this occurs,
these companies are required to act in accordance with the instructions that Brigantia gives them and they must
meet the requirements of applicable data protection legislation when processing your personal information.
The lawful grounds for processing your personal information for these purposes is that the processing is in
Brigantia’s lawful and legitimate business interests.
5.2 Brigantia may provide your personal information, in response to lawful requests, for the purposes of the
prevention and detection of crime, and the apprehension or prosecution of offenders. Information may also be
provided for the purpose of safeguarding national security. In either case, it is done in accordance with applicable
data protection legislation. Your personal information will be provided to third parties when it is required by law:
for example, under a court order, or in response to lawful demands, under powers contained in the governing
legislation.
The lawful grounds for processing your personal information for these purposes is because such processing is
necessary for Brigantia to comply with its legal obligations as defined in the Data Protection Act 2018 Part 3.
Unless there is a specific legal requirement to keep your personal information, it will be retained for no longer
than is necessary for the purposes for which the data was collected or for which it is to be further processed.
Brigantia complies with the rules in applicable data protection legislation governing the transfer of your personal
information from countries in the European Economic Area (EEA) to countries outside the EEA. Brigantia does
sometimes transfer your personal information to a country outside the EEA but before doing so steps will be
taken to ensure that your personal information is only transferred in accordance with applicable data protection
legislation.
8.1 Brigantia is serious about keeping your personal information secure. Appropriate organisational and technical
security measures are taken to protect your personal information against unauthorised disclosure or processing.
8.2 Where you have been given or you have chosen a password which enables you to access certain parts of a
Brigantia website, you are responsible for keeping this password confidential. You are asked to not share such a
password with anyone.
8.3 Various security measures are used to protect the information that Brigantia collects, as appropriate to the
type of information. These measures include encryption, firewalls, and access controls. Brigantia company
databases are accessible only by persons who have entered into and are bound by a confidentiality and
nondisclosure agreements with Brigantia.
8.4 Unfortunately, the transmission of information via the internet is not completely secure. Although Brigantia will
do its best to protect your personal data, the security of your information transmitted to our site cannot be
guaranteed: any transmission is at your own risk. Once your information has been received, strict procedures and
security features will be used to try to prevent unauthorised access.
9.1 You have the following rights in relation to the personal information that Brigantia holds about you:
a. Your right of access. Upon request, Brigantia will confirm whether it’s processing your personal information
and, if so, provide you with a copy of that personal information (along with certain other details). If you require
additional copies, a reasonable fee may be chargeable.
b. Your right to rectification. If the personal information held about you is inaccurate or incomplete, you’re
entitled to have it rectified. If Brigantia has shared your personal information with others, it will let them know
about the rectification where possible. If you ask, where it is possible and lawful to do so, you will be informed as
to whom your personal information has been shared with so that you can contact them directly.
c. Your right to erasure. You can ask to have your personal information deleted or removed in some
circumstances such as where it is no longer needed or where you withdraw your consent (where applicable). If
your personal information has been shared with others, Brigantia will let them know about the erasure where
possible. If you ask, where it is possible and lawful to do so, Brigantia will also tell you who your personal
information has been shared with so that you can contact them directly.
d. Your right to restrict processing. You can ask to have the processing of your personal information ‘blocked’
or suppressed in certain circumstances such as where you contest the accuracy of that personal information or
object to it being processed. It won’t stop your personal information from being stored though. Brigantia will tell
you before any restriction is lifted. If we’ve shared your personal information with others, we’ll let them know
about the restriction where possible. If you ask, where it is possible and lawful to do so, Brigantia will also tell you
who your personal information has been shared with so that you can contact them directly.
e. Your right to data portability. You have the right, in certain circumstances, to obtain personal information
you’ve provided us with (in a structured, commonly used and machine-readable format) and to reuse it elsewhere
or ask for it to be transferred to a third party of your choice.
f. Your right to object. You can ask Brigantia to stop processing your personal information, and this will occur if
Brigantia is:
g. Your rights in relation to automated decision-making and profiling. You have the right not to be subject to
a decision when it’s based on automatic processing, including profiling, and it produces a legal effect, or it
similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a
contract between you and Brigantia.
h. Your right to withdraw consent. If Brigantia relies upon your consent as the legal basis for processing your
personal information, you have the right to withdraw that consent at any time.
i. Your right to lodge a complaint with the supervisory authority. If you have a concern about any aspect of
Brigantia’s privacy practices, including the way that your personal information has been handled, you can report it
to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website
at https://ico.org.uk/ or by calling the ICO helpline on 0303 123 1113.
Any changes Brigantia may make to the privacy statement in the future will be posted on this page and, where appropriate, you will be notified by e-mail.
11.1 Brigantia may collect information about your computer, including where available your IP address, operating
system and browser type, for system administration and to report aggregate information to advertisers. This is
statistical data about users’ browsing actions and patterns and does not identify any individual.
11.2 Cookies cannot be executed as code or used to deliver a virus. Cookies help to improve websites and to
deliver a better and more personalised service. Cookies enable Brigantia:
a. To estimate its audience size and usage pattern;
b. To store information about your preferences, and so allow the site to be customised according to your
individual interests;
c. To speed up your searches;
d. To recognise you when you return to the site.
12.1 Two types of cookies may be used on Brigantia websites: session cookies, which are temporary cookies
that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the
cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie and
your browser preferences).
12.2 Brigantia may use a third party to serve advertisements on its websites. Cookies may be associated with
these advertisements to enable the advertiser to track the number of anonymous users responding to the
campaign. Brigantia does not have access to, or control of, cookies placed by third parties.
12.3 Third party internet sites that you can link to from Brigantia’s websites are not covered by this privacy
statement, so you are urged to be careful when you enter any personal information online. Brigantia accepts no
responsibility or liability for your interactions with these sites.
12.4 Other companies which advertise or offer their products or services on Brigantia’s websites may also
allocate cookies to your PC. The types of cookies they use and how they use the information generated by them
will be governed by their own privacy policies and statements and not Brigantia’s.
12.5 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the
setting of cookies. However, if you select this setting you may be unable to access certain parts of Brigantia’s
websites. Unless you have adjusted your browser setting so that it will refuse cookies, they will be issued when
you visit Brigantia’s websites.
Questions, comments and requests regarding this privacy statement are welcomed and should be addressed to
Brigantia Partners Limited, Unit 7, College Business Park, Kearsley Road, Ripon, North Yorkshire, HG4 2RN or
by email at privacy@brigantia.com.
Address
Brigantia Partners Ltd
Suite 2.1, Hurstwood Business Centre
York Road, Thirsk, YO7 3BX
What3words
///lamplight.engraving.save
Telephone
020 3358 0090
Email
info@brigantia.com
